See here for more information.įinally, please make sure to always safely remove the drive from the computer before disconnecting the drive. Customers can also restore the entire image or individual files or folders from the image backup. The customer can create entire system images or logical drives. The software comes equipped with an image-restore feature and the capabilities of creating bootable restore media. Seagate DiscWizard can be used to create image backup files or clone a disk. (Seagate provides no support for 3rd party utilities.) Click on Hardware and devices under Devices. In Computer Management, click Disk Management on the left, and view the disk information that represents your Seagate external hard drive. Press Windows + R keys, type compmgmt.msc in Run, and hit Enter. Click on Hardware and sound under Troubleshoot computer problems. This time, go to Windows Disk Management, check the hard drives status there. Type Troubleshooting in the search bar on the Control Panel. Press Windows + X keys on the keyboard and select Control Panel. Third party backup software can be a good alternative. I suggest you to run the Hardware and devices troubleshooter to diagnose the exact issue. (Seagate provides no support for the Microsoft backup utility.) If the drive is not receiving power or receiving an incorrect level of power, it will not spin up. For more information on copy and paste, Drag-and-drop and the Microsoft Backup utility refer to Microsoft's Website. I have read, understand and accept the terms of the Seagate End User License. Single Serial Number Input ( Multiple Serial Number Input ). Help How To Find Model and Serial Numbers. Troubleshooting The light on my external drive is blinking. The customer can use the Microsoft backup utility available in Windows and Vista. Find manuals, software, and firmware for your Seagate drive. See this KB article for more information. Drag the file(s) to the external drive icon on the Desktop or the specific folder and let go.Left-click, and hold, on one specific file.Locate the file(s) that you would like to copy or backup.Right-click or Control-Click in a blank area on the drive and select "Paste".Open the external drive from the Desktop by double-clicking on it.If the Seagate external hard drive shows unrecognized, go to the drivers tab and delete/uninstall the driver. Then check out whether any device shows up as unrecognized or not. Right-click or Control-Click on the file and select "Copy". Expand 'Disk drives', right-click your Seagate external hard drive and select 'Undate driver'.Locate the file(s) you would like to copy or backup.The most common way to backup/move information is using the "Copy and Paste" or "Drag and Drop" functions. There are several different ways to move information or backup information to the drive. Once you connect the device, it should show up under the My Computer (Computer on Vista) with a drive letter just like any other hard drive or storage device connected to your system. The FreeAgent Desktop drive does not come with any software.
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